Warranty Policy

Every device sold by TechSociety is backed by a 12-month limited warranty against covered hardware faults — in addition to your rights under the Consumer Protection Act.

What the warranty covers

Mainboard / logic-board failures
Display faults not caused by impact or pressure damage
Speaker, microphone, charging port and button failures from internal defects
Camera or sensor failures not caused by drops or liquid
Performance failures not caused by user action

What the warranty does not cover

Accidental damage, drops, cracks, bends, cracked screens
Liquid damage and corrosion
Power surge or load-shedding damage
Unauthorised repairs, modifications or third-party parts
Normal battery degradation over time

Battery policy

All pre-owned iPhones are sold with a guaranteed minimum 85% battery health at point of sale, unless otherwise stated. Brand-new sealed devices ship with full Apple battery health.

How to make a warranty claim

Contact TechSociety with your order details, IMEI or serial number, fault description, and photos or videos where useful. We will confirm the next inspection step, collection or return instructions, and whether repair, replacement or refund applies.

Contact

Contact email: info@techsociety.co.za
WhatsApp/phone: +27 83 383 3924 / 083 383 3924
Address: Office 118, Level 2, The Zone @ Rosebank, 177 Oxford Rd, Rosebank, Johannesburg, 2196, South Africa
Hours: Monday–Saturday, 09:00–17:00 SAST · Closed Sundays and public holidays
Legal name: TechSociety (Pty) Ltd

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Apple, iPhone and related marks are trademarks of Apple Inc. TechSociety is an independent seller of new and pre-owned Apple devices and is not affiliated with, endorsed by, or sponsored by Apple Inc.